This Privacy Policy together with the USER POLICY of the dekastore.lt website regulates your use of the website.
This Privacy Policy does not apply to any third party programs, services or websites, even if you use/access them through the means indicated on dekastore.lt. This Personal Data Protection Policy does not apply to information provided or collected by third parties. When this Personal Data Protection Policy does not apply, you should read the personal data protection policy and related conditions published on the relevant website or program you use or that apply to other services you use before providing your personal data.
This Privacy Policy provides information about how we collect, use, store and process your personal data, so read carefully this Privacy Policy before you start using the services of dekastore.lt. When you register or otherwise use the website, you must confirm that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, we recommend you not to use the website.
The administrator of your personal data is DEKA EUROPE UAB, legal entity code: 305929684, address: Lvovo g. 25-702, Vilnius, Lietuva / Lithuania, contact phone number: +37066654900, e-mail address: ishop@dekastore.lt (hereinafter "dekastore.lt" or "we").
Your personal data security is also taken care of by our independent personal data protection officer, whose phone number is +37066654900, e-mail address: ishop@dekastore.lt.
1. WHAT PURPOSES AND WHAT PERSONAL DATA DO WE COLLECT?
We only collect and process your personal data that are sufficient and necessary to achieve the purposes for which they are processed.
Given the services we provide and the services you use, the functions of dekastore.lt and your other interactions with us, we may process the following personal data of yours:
| Data category | Personal data to be collected and processed | Where the data comes from |
| Your identification, background and contact information | Identification information: Your first name, last name; Contact information: Email address, phone number, address of residence. Other personal details you give us of your own choosing: date of birth, gender, language choice, company name and details, if you interact with us on behalf of a company, other information you give us about yourself. | Received from you, when you give dekastore.lt your order and the necessary data for its implementation, create a personal account dekastore.lt and provide in it your data, contact us with a request, query, complaint, etc. |
| Technical / administrative data of registration, connection and account | Registration and connection data: E-mail address and password, which we keep securely encrypted and cannot see. Technical / administrative data necessary for the operation and security of the account: User ID, account status (active, blocked, etc.), IP address, technical data of connections to the account and actions in the account. Other information: a note that you have read the Terms of Use of dekastore.lt and/or the Personal Data Protection Policy, the date and time of reading it. | Received from you when you register on dekastore.lt and create your account. Created or recorded automatically (including cookies and similar technologies), when you register, connect to your account or use it (for example, technical data). |
| Data on purchases | Data of your order: ordered items, their quantity, prices, discounts given, used and/or accumulated bonuses, used coupons, date and time of order submission. Payment information: method, date and time of payment, payment details. Shipping information: shipping method and / or delivery address, the main data of the recipient, if you specified a third party as the recipient. Information about the status and progress of the order: prepared, sent, delivered, information about returns, etc. Information about communication: information about communication and communication with you about the order and its fulfillment, your feedback and evaluation, the content of other communication. Other information: a note that you have familiarized yourself with the Terms of sale and/or Personal Data Protection Policy, the date and time of familiarization. If you make a purchase as a registered customer, the purchase data is linked to other data stored in your personal account. | Received from you when you place an order at dekastore.lt, pay for the order, contact us (or we contact you) with questions related to the order and its fulfillment, when you contact about returning goods, etc. Generated in the course of fulfilling an order or received from the merchants whose products you purchase and/or partners who help us fulfill orders (e.g., information that an order has been paid, shipped, delivered, etc.). Collected through cookies and similar technologies, when and to the extent such information is necessary to enter into a purchase agreement, accept an order and process it (e.g. cookies record that you have read the purchase and/or personal data protection policy). |
| Your consents, communication choices, and/or service management options. | Consents and communication choices: your consent to receive marketing and / or other notifications, information about ordering notifications and / or refusing them. Service choices: information about the dekastore.lt services you use (for example, participation in "DEKASTORE BONUS", content personalization service, city selection, etc.), order and/or refuse them. Your choices regarding cookies. | Received from you (and recorded by automated means, including through cookies and similar technologies) when you mark appropriate consents and/or choices, order appropriate notices and/or services, or decline them. |
| Your navigation data on the website dekastore.lt. | Navigation data: pages viewed, items viewed, date and time of browsing, navigation duration, items placed in the shopping cart and/or wish list, date and time of placement, clicks on advertisements, other clicks and sharing of content, information about where users access the website, including, among others, affiliate link statistics. Technical data: IP address, session ID, browser used, device type, resolution. | They are collected by cookies and similar technologies when you navigate on the website dekastore.lt. Generated during your navigation (for example, statistical information about navigation on the website). |
| Other data that is generated when you use the corresponding services of dekastore.lt. | Data that is generated when you use certain services or functions of dekastore.lt: for example, when you save products in the "Wish List", select and save the option of selecting a city (to see the nearest pickup points), save the option of selecting the language of the website, etc. If you perform these actions as a registered customer, the data is linked to other data about you as a registered customer. | Received from you (and recorded by automatic means, including cookies and similar technologies) when you use the relevant service or function of dekastore.lt. |
| Viewing data from newsletters and other notifications | Information that the notification was successfully delivered, information about opening the notification, as well as the date and time of opening, clicking on the links presented in the notification, information about forwarding the email (without fixing the addressee), information about rejecting notifications (from the appropriate type of notification). | СThe information that you receive and view newsletters and other electronic notices is collected through cookies and similar technologies. |
| Content you share on dekastore.lt | Reviews, ratings, questions about products and other content that you publish and/or share on dekastore.lt. Remember that you publish your own content, so you are solely responsible for the content you share. | Received from you when you post relevant content on dekastore.lt |
| Data on communication with you | When you contact us for help, ask questions, provide us with feedback, complaints, etc., we process records and copies of your communications with us, the documents and data you provide, and the data we collect ourselves, when and to the extent necessary to consider your request and provide a response. | Received from you when you make a request, feedback, complaint or other inquiry to us. Collected by us from information we already have about you and / or obtained from third parties (e.g. vendors, government agencies, etc.) when and to the extent necessary to consider your request and provide a response. |
| Surveillance data from video cameras | Video surveillance data: Your image as faces. "dekastore.lt" has a legitimate interest in taking care of the safety of persons, their health and public order, as well as the safety of the property and premises of the store dispensing centers. In cases of theft, property damage or other illegal activities, video recordings provide an opportunity to notice, investigate and prove said incidents. Prior to entering the premises or territory of "dekastore.lt" where video surveillance is carried out, notifications are provided regarding the video surveillance in progress. | Получаемые от Вас, когда Вы попадаете в помещения магазинов-центров выдачи товаров dekastore.lt, в которых фиксируется изображение, попадающее в поле зрения видеокамер. |
2. PURPOSES OF PROCESSING OF PERSONAL DATA
2.1 Purchase of goods and fulfillment of your orders.
We collect your personal data in order to be able to accept, administer and fulfill your orders for goods, including but not limited to processing payments, delivering goods, accepting returns, billing, communicating with you on issues related to the order and its fulfillment, their review and resolution, etc.
| Categories of processed personal data | Legal Basis | How long do we keep data | |
Your identification and contact information; Your purchase data; Communication data, when and to what extent they are related to a specific order | In order to conclude and execute the contract of sale concluded between you and dekastore.lt or other appropriate seller | The particular order and its related data and documents are stored for 10 years after the order has been executed. Your data that you have saved in your personal dekastore.lt account for the purpose of subsequent orders (e.g. name, surname, phone number, delivery addresses) are stored as long as your account is valid, or until you yourself delete them from your account. |
2.2 Providing services by dekastore.lt
We collect and process your personal data in order to be able to provide you with services and functions in accordance with dekastore.lt Terms of Service and/or your choices.
2.2.1 Registration, administration of your personal dekastore.lt account and provision of services related to the account
By registering and creating your personal dekastore.lt account you can shop faster and more conveniently, see your shopping history, manage your data and choices, and use the dekastore.lt services provided only to registered customers.
In order for us to ensure the proper functioning of your account, its security and to be able to provide services related to the account, we process the following of your data:
| Categories of processed personal data | Legal Basis | How long does it take us to process the data |
Technical and administrative data of the registration, connection and account; Other data stored in your dekastore.lt account and/or associated with it:
| Terms of use of the website dekastore.lt, i.e. the contract for the use of services dekastore.lt, concluded between you and dekastore.lt. | We store registration, connection and other account data for as long as your dekastore.lt account is active, i.e. until you delete it. When you delete your account, your identification, contact and other data are irretrievably destroyed or depersonalized so that you can no longer be identified. Purchase data separated from your account is retained for a specified period of time (i.e. 10 years). |
2.2.2 Content personalization and recommendations
To make navigation and shopping easier and faster for you, and to ensure that the content provided meets your needs, we at dekastore.lt recommend products, services, functions and provide you with content that may be relevant to you.
So that we can get to know you better and provide you with truly relevant content, we process your data as listed below.
| Categories of processed personal data | Legal Basis | How long does it take us to process the data |
Data of registered clients:
| Terms of use of the website dekastore.lt, i.e. the contract for the use of services dekastore.lt, concluded between you and dekastore.lt. | For as long as you are a registered customer and/or use the content and recommendation personalization service. If content personalization and recommendations would not be relevant to you, you may opt out of this service at any time by setting appropriate choices in your account, in self-service services. If you opt out of the content and recommendation personalization service, your data will no longer be collected and processed for this purpose. |
Data of unregistered clients:
It is important to note that all navigation data of the unregistered customer is collected and processed only depersonalized and does not allow identifying a specific person. In certain cases, dekastore.lt may recognize you as a returning user and link the data collected during the previous navigation session(s) with the data of the new navigation session. However, even in this case, we cannot identify you as a specific person, as the navigation data is not linked to any other personal data and identifiers. | Your consent that you provide when you confirm your cookie choices | For as long as your consent is valid, but no more than two years. You may manage and revoke your consent at any time by changing your cookie choices as set forth in the Cookie Policy. |
2.2.3 Membership in the "DEKASTORE CLUB" and providing club benefits
To provide you with even more benefits, we created the "DEKASTORE CLUB".
After you become a member of "DEKASTORE CLUB", you will be provided with special personal and general offers of dekastore.lt, other merchants, and partners of dekastore.lt, prepared based on your purchase history and navigation, and for this purpose, we will process your data:
| Categories of processed personal data | Legal Basis | How long does it take us to process the data |
| Your consent that you give when you join "DEKASTORE CLUB" and the Rules of dekastore.lt "DEKASTORE CLUB" loyalty program. | For as long as you are a member of the "DEKASTORE CLUB". You can cancel your membership in the "DEKASTORE CLUB" at any time by setting the appropriate options in your account, in the self-service services. If you cancel your membership in the "DEKASTORE CLUB", you will no longer be sent offers "DEKASTORE CLUB", and will not be provided any other benefits "DEKASTORE CLUB". |
2.2.4 Providing other services and functions of dekastore.lt
We offer our customers a wide range of useful services and functions, the provision of which requires the processing of certain of your data. More detailed information about individual services and their contents can be found in the terms of use of the website dekastore.lt.
For example, when you will use the service "Wish List", we will save the goods you have placed in the "Wish List". In this case, we will process both the list of goods that are in the "Wish List", as well as information about when the goods are placed in it. If you navigate as a registered customer, we will keep the items you have placed in the shopping cart for up to 90 days and we will also keep information about when the item was placed there. When you select a city on the website to see your nearest pickup locations, we store your selection and process it further.
When you use the services and functions of dekastore.lt as a registered user, we usually store your choices and data, if provided, and link them to your personal account and other data that we process.
An integral part of certain services is the sending of electronic and other notices (e.g. notices of abandoned shopping carts, notices of price reductions on items saved in the "Wish List", notices of expiration of bonuses, etc.). We will also use your contact information, such as your email address, when we send such service notices. In many cases, we give you the opportunity to opt-out of service notifications by setting the appropriate choices in your account and/or by clicking the opt-out link in the email, and after you opt-out of the notification, we will retain your notification choices.
The legal basis for processing data for the purposes referred to in this paragraph is the Regulations for the use of the website dekastore.lt (i.e. the agreement concluded between you and dekastore.lt) or, in individual cases, your consent, which you provide for conclusive actions, using the relevant service or function.
We keep personal data for the purposes specified in this paragraph as long as it is necessary for the provision of the relevant service or function and/or as long as you use that service or function.
2.3 Direct marketing and other marketing activities
2.3.1 General and personalized direct marketing notices
At dekastore.lt you can subscribe to newsletters, information about news, promotions, discount codes and lotteries of dekastore.lt, as well as offers tailored specifically for you according to your shopping history and navigation. In order for us to provide you with such offers and information, we process the following of your data:
| Categories of processed personal data | Legal Basis | How long does it take us to process the data |
Your contact information; Your purchase and navigation history in dekastore.lt, if you chose to receive customized offers; Viewing data of newsletters and other notifications. | Your consent, which you provide by subscribing to dekastore.lt newsletters, general and/or tailored notifications and offers. We process browsing data of newsletters and other notifications on the basis of our legitimate interest. Collecting and analyzing such data allows us to evaluate the relevance and effectiveness of direct marketing campaigns so that notices are interesting and relevant to you and the direct marketing we perform is effective. | As long as your consent is valid. You can revoke your consent to receive newsletters, general and/or tailored notifications and offers at any time by setting appropriate options in your dekastore.lt account or by clicking the opt-out link in the email, or by contacting us at ishop@dekastore.lt, +37066654900. |
2.3.2 Other Internet marketing activities
On the dekastore.lt website, we may use the services of Google, Adform and other online advertising providers. Usually advertising providers, as an independent manager of personal data using cookies and similar technologies, collect data about your navigation on the website dekastore.lt in order to be able to provide you with relevant Internet advertising on dekastore.lt, other websites and/or other Internet advertising channels (social networks, mobile applications, Internet search engines, etc.).
The collection and processing of navigation data on the dekastore.lt website is carried out on the basis of your consent, which you may give or withdraw by accepting or refusing the targeted (commercial) cookies. You can find more information about the advertising partners of dekastore.lt and the cookies, used by them, and you can manage the settings of the target (commercial) cookies in the Policy of using the cookies of dekastore.lt.
2.4 Consideration of your requests and other inquiries
When you contact us for help, ask us questions, submit requests, feedback, complaints, etc., you generally provide us with your personal data.
We use this data to deal with your requests or inquiries properly and objectively, to give you the information you need, to answer your questions, or to deal with your requests or inquiries. We can also use the data from your requests, demands and other inquiries in order to protect our rights and interests if a legal dispute were initiated by your request, demand or other inquiries, or if it were possible that such a dispute might arise.
| Categories of processed personal data | Legal Basis | How long does it take us to process the data |
Your identification and contact information; Your communication information; Other information necessary to process your request or inquiry. |
| During the time that we deal with your request or query and provide an answer, and for a further 2 years after the resolution of the query. If a legal dispute arises as a result of your request, demand or other inquiry, or a dispute is likely to arise, we may keep your data for a longer period of time - until the statutory complaint or statute of limitations period has expired and/or the final decision has entered into force. |
2.5. Analytics and statistics to analyze, develop and improve the activity
We want to make the use of dekastore.lt website as easy and convenient as possible, to make our services relevant and useful for the customers, and to make the customer experience as good as possible. Therefore, with the aim to develop and improve our activity we permanently analyze how clients use the website dekastore.lt and services of dekastore.lt, and we process their data mentioned below.
It is important to note that when performing analyses and statistics, we process non-personalized data and we do not process your contact or other personalized information. In other words, analytics and statistics do not identify any particular user, are not linked to other identified user data, and are not combined into data sets for any particular user.
| Categories of processed personal data | Legal Basis | How long does it take us to process the data |
Summary navigation data on the website dekastore.lt. Summarized data about customer purchases; Summarized data from browsing newsletters and other notifications; Summarized data about communication with customers. | We perform analytics and statistics and collect and process data for these purposes only on the basis of your consent. You can accept or reject analytics and statistics cookies at any time by changing the cookie selection above accordingly. | We keep as much as necessary for the purposes defined in this section. |
On the website dekastore.lt we can use the tools of Google Analytics and/or other providers of website analytics services. Google Analytics and other analytical tools collect navigation data using cookies and similar technologies. However, usually Google Analytics and/or other similar tools cookies in dekastore.lt act as cookies controlled by the first party, i.e. ourselves.
Suggested correction: we collect and use analytical and statistical data about the visits and usage of dekastore.lt website only on the basis of your consent, in order to evaluate the effectiveness of our services and/or marketing campaigns and to make important decisions about the development and improvement of our activities, such as the development of dekastore.lt product range, development of our services, improvement of dekastore.lt website. However, if you object to the installation of analytical cookies, you can refuse them in your web browser, as stated in the cookie policy of the dekastore.lt website.
2.6 Video surveillance data processing information
Inside and outside the "dekastore.lt" outlet stores are equipped with video surveillance cameras, which record and record the images that come into view of the cameras. Video recordings can be viewed only in cases of accidents with Customers and employees, in cases of loss, damage or destruction of material assets, in cases of conflicts (incidents) between Customers and Employees. Video recordings may be viewed only by responsible persons - persons duly authorized by the head of "dekastore.lt", who are familiarized with the requirements of legal acts regulating the protection of Personal Data and who undertake to comply with them against a signature or in any other way proving the fact of familiarization and obligations. Recordings of video cameras can be provided to those interested persons to whom the incident is related, for example, to law enforcement agencies and officials, insurance companies, visitors (when the damage to their property or the incident is related to health damage). In these cases, the data are provided only after making sure that there is a proper legal basis for providing the data.
In order for "dekastore.lt" to exercise a legitimate interest in the concern for the safety of individuals, their health and public order, we process the following data:
| Categories of processed personal data | Legal Basis | How long does it take us to process the data |
| Your image as faces | The need to strive to implement the legitimate interests of "dekastore.lt", the protection of persons in "dekastore.lt" outlet stores, their health and public order, as well as the protection of material property (Article 6 (1) (f) of the General Data Protection Regulation). | Video images are retained for up to 180 calendar days and are automatically deleted when new video recordings are stored on media, unless there is reason to believe that a misdemeanor, criminal act or other illegal act has been recorded (until the appropriate investigation and/or case review is completed). |
2.7 Profiling and automatic decision-making
In order to provide you with personalized content and advice (paragraph 2.2.2 of the Privacy Policy), tailored marketing offers (paragraph 2.3.1 of the Privacy Policy) and/or to provide you with the benefits of the DEKASTORE CLUB (paragraph 2.2.3 of the Privacy Policy), we use automated data analysis and decision-making, including profiling. That is, using automated means, we aggregate and analyze your data processed for the relevant purpose and make assumptions and predictions about what content and/or notices may be relevant to you. In order to get to know your customers, their needs and hobbies better, we can also categorize customers based on various characteristics (e.g. age, location, navigation and/or shopping habits, etc.).
These automated analysis, profiling, and decision-making activities allow us to more efficiently process the information we have about our customers and achieve the specific goals mentioned above, i.e. tailor content, recommendations, and/or offers to meet your needs and passions. These activities are not an independent purpose of data processing, do not have any significant impact on you, and therefore no legal consequences arise for you because of them.
3. DO I HAVE THE RIGHT NOT TO CONSENT TO MY PERSONAL DATA BEING PROCESSED AND TO USE THE DEKASTORE.LT WEBSITE?
You have the right to refuse to have your personal data processed, which is based on your consent. For example, you may not consent to your data being processed for direct marketing purposes at any time by refusing such market notifications.
However, when personal data is processed for the purpose of entering into or executing a contract (e.g., your purchase order) and/or providing you the desired service of dekastore.lt (e.g., providing you the benefits of "DEKASTORE CLUB"), you could not have submitted your purchase order or used the relevant service if you had not provided the relevant personal data or if you had not authorized the processing.
4. TO WHOM IS YOUR PERSONAL INFORMATION GIVEN?
In order to provide you with the product or service you have requested, we may share your personal data with third parties. We only pass on your personal data that is necessary for the proper execution of your purchase order and/or the provision of the relevant service.
Your personal data will be transmitted to service providers. Your personal data is transferred to service providers, such as delivery companies, call centers and other companies that provide services to dekastore.lt. These entities act as data controllers of dekastore.lt, are carefully selected and in processing personal data must comply with the instructions and requirements provided by dekastore.lt in the data processing agreement or otherwise.
In cases of legal process and in other cases provided for in the law, your personal data may be transferred to state authorities in the manner prescribed by legal acts of the Republic of Lithuania. Your personal data may be transferred outside the European Economic Area (EEA).
Your personal data will be transferred outside the EEA if the following conditions are met:
- data is only transmitted to our trusted partners who provide our services to you, and
- they have signed contracts with such partners to process data in accordance with the standard data processing terms approved by the European Commission, by which they ensure the security of your personal data in accordance with legal requirements, or
- The European Commission has decided on the suitability of the state in which our partner is established, i.e. the appropriate level of security is ensured.
5. HOW LONG DO WE KEEP PERSONAL DATA?
Your personal data is stored for as long as necessary to achieve the specific purposes for which the data is collected.
The data retention periods for individual data processing purposes are detailed in Section 2 of this Personal Data Protection Policy.
Longer retention of personal data than set forth in the Personal Data Protection Policy may only be performed when:
- There is a reasonable suspicion of misconduct being investigated;
- Your data is necessary for the proper handling of a dispute, complaint;
- If the data is necessary to ensure the security of the website dekastore.lt, for example, if suspicious actions of a visitor or customer are noticed, etc.;
- If there are special grounds, conditions or cases stipulated in legal acts.
6. HOW CAN I READ MY PERSONAL DATA THAT DEKASTORE.LT PROCESSES?
You have the right to become acquainted with your personal data that we process. You can get acquainted with your personal data, which are processed by us, in the following ways:
- by sending us a request by e-mail: ishop@dekastore.lt;
- by contacting us at +37066654900.
7. HOW CAN I CHANGE / CLARIFY MY PERSONAL DATA?
If you notice that your personal data is inaccurate or incomplete and you want to change or clarify it, you can do so in the following ways:
- in the "Edit Profile" section of your personal account;
- by contacting us by e-mail: ishop@dekastore.lt;
- by contacting us by phone: +37066654900.
8. CAN I ASK YOU TO DELETE MY PERSONAL DATA?
You have the right to request that we stop processing your personal data and destroy it if at least one of the following circumstances exists
- The personal data is no longer necessary to achieve the purposes for which it was collected or otherwise processed;
- You withdraw the consent on which the data processing was based and there is no other legal basis for the data processing;
- Your personal data is being processed unlawfully;
- You have filed an objection to the processing of the personal data on the basis of our legitimate interest and your interests prevail in the specific case.
We regret, however, that your personal information will not be deleted from our database if, upon receipt of your request, we determine that:
- Your personal data is necessary to achieve the purposes for which it was collected or processed;
- you have not withdrawn your consent to the processing of your personal data when the processing is based on your consent;
- the processing of the data is necessary because of our legitimate interests and your interests do not prevail;
- the processing of your data is necessary for the application, fulfilment or defence of legal claims;
- We are obliged to process your personal data under applicable European Union or national legislation.
You can request to have your personal information deleted in the following ways:
- by contacting us by e-mail: ishop@dekastore.lt;
- by contacting us by phone: +37066654900.
If you want to delete your personal dekastore.lt account, you can do it yourself in the account section "Edit profile" - "Delete account".
9. CAN I RESTRICT MY RIGHT TO PROCESS MY PERSONAL DATA?
You have the right to restrict us from processing your personal information. If you restrict the processing of your personal data, we will no longer process your personal data, with the exception of the storage of personal data. You may restrict the processing of your personal data in at least one of the following circumstances:
- Your personal data is inaccurate (the processing of personal data in this case will be limited until the accuracy of the data is verified);
- The processing of your personal data is illegal, but you do not agree to have your data erased;
- dekastore.lt no longer needs your personal data for the established purposes, but they are necessary to enable you to assert, comply with and defend legal claims;
- the processing of your personal data is carried out when you object to such processing of personal data (the processing will be restricted on this basis until it is verified whether the reasons for which we process your personal data prevail over yours).
You can restrict the processing of your personal data in the following ways:
- by contacting us by e-mail: ishop@dekastore.lt;
- by contacting us by phone: +37066654900.
10. WHAT DOES THE RIGHT TO DATA PORTABILITY MEAN? HOW CAN I EXERCISE IT?
The right to data portability means that you are permitted to receive in a systematic, commonly used, machine-readable and interactive format the personal data that we process by automated means. If technically possible and upon your request, this data can be sent directly to another person you have specified.
You can submit a request for the provision or forwarding of personal data in a systematic format in the following ways:
- by contacting us by e-mail: ishop@dekastore.lt;
- by contacting us by phone: +37066654900.
11. HOW CAN I MAKE A REQUEST TO EXERCISE MY RIGHTS?
You can submit requests related to your personal data in the following ways:
- by contacting us by e-mail: ishop@dekastore.lt;
- by contacting us by phone: +37066654900.
In our system, we identify you by your email address. When submitting a request to us by one of these methods, always provide your email address for which the information for which the request is made has been accumulated. If you do not provide an email address, or if it does not match the email address of the person making the request, we will not be able to properly identify you and provide the information you are requesting or fulfill your request.
For your convenience, we provide request forms that you can find by connecting to your personal account profile in the editing environment.
If you believe that your rights have been violated, you can contact the State Inspectorate for Personal Data Protection to protect your rights.
12. COOKIE FILES.
We use cookies and similar technologies such as Pixel Tags, Web Beacons, clear GIFs, etc. on the website and in the mobile application (collectively, "cookies"). Cookies cause no harm to your computer or device. They help us to ensure the operation and functionality of our website, to provide you with dekastore.lt services, to collect analytical and statistical information about navigation on the website, to conduct advertising and marketing.
Read more about cookies and their use in the Cookies usage policy.